Doncaster Royal Infirmary

Doncaster Royal Infirmary 2024-05-08 Person 5 5 0

Every person I came across dealt with me very kindly. The assistant who called me for my appointment was very nice. She was welcoming and supportive to my issue. I felt very comfortable with her. The consultant I saw was very clear in my plan and explained things well.

Better signage around the hospital

Doncaster Royal Infirmary 2024-05-08 Person 5 5 0

Top quality service: Dr Kumar, Reception, nursing staff prior, during and post Colonoscopy, Professional throughout, Efficient and thorough, Informative, Kind and considerate, Could not ask for better :-)

(Dr Kumar is not on the list) No improvement possible :-)

Doncaster Royal Infirmary 2024-05-08 Person 5 5 0

I gave my answer because the team made feel relaxed. everything was good and all went well.and the tea and biscuits after very nice

Don't think anything can be done better

Doncaster Royal Infirmary 2024-05-08 Person 5 5 0

Professional staff who kept me informed of my progress. Everything was explained to me and the team at ESAC were extremely good.

Na

Doncaster Royal Infirmary 2024-05-08 Person 5 5 0

Excellent thorough service in a more relaxed setting delivered efficiently with care and thoughtfulness. Sandwiches and drinks offered to patients and care and respect from all the staff at all times. Was put at ease by everyone

More seating as the ward got busier later in the day

Doncaster Royal Infirmary 2024-05-08 Person 5 5 0

This was my first physio session after a full knee replacement. The professionalism and reassurance from both Melissa and Lydia was refreshing. I am looking forward to my next session in 2 weeks time. Thank you.

Nothing.

Doncaster Royal Infirmary 2024-05-08 Person 5 5 0

All the staff from consultants and nurses to healthcare workers and cleaners were efficient, informative and helpful

When I was ready to come home, there was no wheelchair available and my husband had to go searching the landings. He found 5 wheelchairs on level 5. It would be good if one wheelchair was available on each landing

Doncaster Royal Infirmary 2024-05-08 Person 5 5 0

I’m alive, I experienced a stroke on Saturday 5th May 2024 at my home address. My husband called an ambulance and I recall 3 paramedics attending. I was taken to A&E where I was taken care of. All the staff were wonderful from what I can recall, I couldn’t even remember my name or address at one point. I was aware of what I wanted to say but couldn’t form the words. I feel so grateful to all the staff who took care of me. The following morning I felt so much better I foolishly discharged myself. I was seen by the stroke nurse who advised me to take 300 mg of aspirin daily until I returned to the hospital and the Doctor who confirmed I would be back in a few days for a MRI scan. On Monday, late afternoon I experienced chest pain but presumed I’d strained myself, It didn’t disappear the following morning so I returned to A& E, where again I received excellent care…. thank you so much Doncaster Royal Infirmary A & E staff.

Nothing

Doncaster Royal Infirmary 2024-05-08 Person 2 5 0

Sent to minor injuries unit from A&E. Initially very few people waiting. Time spent between patients is horrendous. More and more people arriving and less and less being seen. Two nurses however the lady did not see anyone in the time I was there. People came out nobody went in. Can hear the nurse typing but not seeing anyone. Wouldn’t be so bad if someone came and apologised for the wait or gave an estimate as to how long it would be. At this point it would have been quicker to be seen in A&E. Somebody really needs to look at this.

Yes. Lots. Explain to people why they are waiting when nobody is being seen. Talk to people waiting. Don’t just ignore and leave them there. Explain why two nurses and only one seeing patients. Explain why such long gaps between patients.

Doncaster Royal Infirmary 2024-05-08 Person 5 5 0

Nurses and doctor were very informative. They knew I was anxious and reassured me throughout and explained what was happening. Procedure was over in a matter of minutes and results explained clearly to me.

Nothing could have been better